Account & Data Rights

1. Make a manual request

Open Contact and prepare an email draft to talk@sapphireproperties.app. The Microsoft 365 mailbox is being set up separately and receipt/delivery is not verified; this is not yet a dependable live request channel. State the type of request and only enough context to locate relevant information. Do not attach tenant records or photo ID initially. This app has no authenticated request inbox, receipt tracker or delivery confirmation; app sending is not configured and no email-delivery test has been authorized.

The owner must confirm mailbox readiness, monitoring and the privacy response process before launch. The operator’s legal identity/address and escalation owner are also outstanding. If asking about landlord-controlled records, the appropriate landlord/controller may need to handle the request; Sapphire must not disclose information solely because a requester claims ownership.

2. Rights and identity checks

Ask for access/copies, correction of inaccurate data, portability where applicable, restriction, objection or erasure. A proportionate ownership/identity check is required before releasing or changing private records; provide only what is reasonably necessary through an agreed secure channel. Requests may involve third-party redaction or lawful exceptions, which must be explained.

Under applicable rules, responses are generally required within one month, with permitted extensions for complex/multiple requests and applicable clarification/verification timing rules. The owner must establish a logged workflow; this page does not claim a functioning deadline/reminder system. ICO complaint information is linked below.

3. Demo exports versus real data export

Existing report print/CSV tools export only the fictional or locally entered demo information visible in that tool. A browser save/print outcome is not a complete subject access response, server export or verified delivery. Saved files remain under your control on your device. No comprehensive authenticated account export is wired.

4. Privacy and announcement preferences

The optional product-announcement checkbox in onboarding is unchecked initially, unsaved and sends nothing. It is separate from essential account/security notices and must remain so in real accounts. No active mailing list or withdrawal service is claimed. Local feedback can be deleted through the demo feedback tool, but that does not remove external enquiries or platform logs.