Black spots on bedroom ceiling
Mould and condensation appearing in rear bedroom corner.
- Tenant report
- Triage
- Proposed investigation
- Quotation & appointment
- Work carried out
- Evidence
- Tenant response
- Quality follow-up
- Closed
Triage: damp / mould · Refer to: Damp & ventilation surveyor or qualified building professional
Refer to a suitably qualified professional. This demo gives no DIY repair or safety instructions.
- Investigation
- Damp & ventilation survey of rear bedroom (sample)
- Contractor · sample quote
- Sample Ventilation Co (fictional) · £420.00 (not paid)
- Proposed appointment
- 22 Sept 2026 (not booked)
- Work
- Extractor fan fitted, surface treated (sample)
- Evidence (placeholders)
- After photo placeholder — ceiling
Case evidence (0)
Demo · kept in this browser only · cleared on refresh or resetPhotos: JPEG, PNG, WebP or HEIC up to 10 MB. Documents: PDF, JPEG or PNG up to 15 MB. Voice note up to 5 MB (about 3 minutes). The microphone is only requested when you press Record.
How real evidence would be protected (not built yet)
- Server assigns UTC upload-receipt time (and capture-session time where captured in-app); kept separate from editable EXIF and device clocks.
- SHA-256 hash of the original bytes computed server-side on receipt and recorded in the audit log.
- Original bytes stored privately and immutably (write-once), accessed only through short-lived signed links after server-side per-property authorisation.
- Annotations saved as new versions linked to the original; the original is never overwritten.
- Append-only audit events for add, view, annotate, export and deletion requests.
- Retention, deletion and privacy controls agreed under a UK GDPR review, including tenant access and erasure handling.
- Exports include a provenance manifest (hashes, server times, uploader, versions). Visible timestamp watermarks go on derivative/export copies only, never on the original.
- Even then, a server timestamp shows when the file was received — not when the photo or recording was actually taken.
Linked invoices: SV-0001 (£420.00, paid) · Ledger
Quality follow-up due 29 Oct 2026. Tenant answers (switch to Tenant).
History (append-only in this demo)
- #1 · 10 Sept 2026 · tenant — Tenant reported issue (fictional)
- #2 · 11 Sept 2026 · landlord — Triaged: damp_mould · refer to Damp & ventilation surveyor or qualified building professional
- #3 · 12 Sept 2026 · landlord — Investigation proposed
- #4 · 15 Sept 2026 · contractor — Sample quotation recorded and appointment proposed for 2026-09-22 (nothing booked or paid)
- #5 · 22 Sept 2026 · contractor — Work recorded as carried out
- #6 · 22 Sept 2026 · contractor — Evidence placeholder added: After photo placeholder — ceiling (no file)
- #7 · 23 Sept 2026 · landlord — Tenant response requested (demo — nobody notified)
- #8 · 1 Oct 2026 · tenant — Tenant: resolved for now · quality follow-up due in 28 days
